.Com - Albena

.Com - Albena

Facilities

Policies

From  $117

.Com Reviews

Guest reviews are submitted by our customers after their stay at .Com

Guest reviews

• .Com - Albena
  Older travelers

  9.210

  I liked the vegetation around the hotel, the amability of the staff and the meals at the restaurant.

• .Com - Albena
  Group of friends

  3.210

  i liked the swimming pool, i liked that it was a quiet place where you can enjoy the sun

  the hotel stuff don't speak english very well, the room was dirty

• .Com - Albena
  Older travelers

  6.210

  I like that it was quiet. The pool was great. The TV calbe included two of our romanian channels.

  They never canged the sheets althouh we asked for this. The food wasn't that great. The hotel staff,the ones from the reception, didn't know english that well...The communications was a little difficult.

• .Com - Albena
  Couple

  5.810

  I loved the fact we had mini bar open from morning untill 2 am beside the so free drinks(quality drinks)all day...

  There are two things I hated 1-thotel is far from beach 950m and the food was dirty ,they served us dirty vegetables ,unwashed by earth...etc so I could imagine how clean was the kitchen.....so I would say not for the people who look at details as miself...

• .Com - Albena
  Couple

  7.410

  Everythink, the reception making the exception

  The reception- no organisation for receiving the guestes.

• .Com - Albena
  Family with children

  5.410

  First the staff must be trained properly: to smile,to make guest wellcome and feel friendly,to deal with complains patient and to try to solve them they just lift their sholders and do nothing. save and healhy Pack to be bought.Better food and cleaner rooms.

• .Com - Albena
  Couple

  7.810

  The quality of services

  The emploayes must learn more english language to comunicate with tourists

• .Com - Albena
  Family with children

  5.010

  I didn't like anything but the pool

  The whole

• .Com - Albena
  Family with children

  5.010

  Indeed you could park, which matters often in Bulgaria... And you could eat, huge quantities, only junk food; food, always a reason when choosing all-inclusive, was so dissapointing. Drinks were acceptable, a huge variety, served in all their bars - plenty. Pools are ok, though not in a great shape, but still this is the only good part of the experience

  All services are so poor...do not go at this place if you have a choice; food cannot be eaten, really

• .Com - Albena
  Couple

  5.410

  1)The beds were large and very confortable. 2)They cleaned the room every day. 3)The deserts were pretty good.

  1) It is not an ultra-all-inclusive hotel. 2) The beach bar has a stupid program; it is only opened between 11 30-16 30. The rest of the time all thou you stay at an ultra-all-inclusive hotel you have to go and buy your own drinks or snacks. 3) You can't take any food from the beach bar and eat it at your umbrella on the beach, you have to stay and eat it there. Most of the times you won’t find a table because the beach bar is for 4 other hotels besides Com and is very crowded. 4) The food is very bad. They have a horrible recipe for "minced meat" (I don't think there is a lot of meat in there). They use this to make the sausages and hamburgers. The only meal where you can eat decent meat is diner, when they cook chicken, pork or fish on an electric grill. The problem is that you have to stay in line between 10 -20 min. They use not eaten food for other dishes (ex. They had one day a mix of peas and carrot. Next day on the pizza from the snack bar they had peas and carrots). 5)They have one type of beer (probably the cheapest beer in Bulgaria), one type of red wine and one time of white wine(both are horrible). 6) The spirits - I only recognized 3 international brands Wembley gin, El Dorado rum, Grants whiskey. The rest are probably Bulgarian made. 7) It is risky to leave your key at the reception. They give the keys back to whoever asks for them (they gave me by mistake somebody else’s room key). When I asked the manager about this security issue she said that the staff can’t remember everybody who leaves the key.

• .Com - Albena
  Couple

  5.810

  Very comfortable beds, nice pool. Suitable for families with children rather than young couples or groups. Clean and decent beach, with free umbrellas and sunbeds for hotel residents (though after 9 AM they're all taken). Albena was packed during our stay.

  Low-quality food and drinks, completely ignorant staff (with a few exceptions - they did't tell us about different parking fees for hotel residents so we paid a lot more, very poor English speaking and understanding), stupid opening hours for the bars (e.g. the beach bar is open 11.00-16.30, while we and most other sunbathing lovers went on the beach 8.00-11.30 & 16.00-18.00). We also witnessed complaints from couples accomodated in another building of the same hotel, that had cockroaches in their room and the entire room was filthy. That wasn't the case for us, but it still was a turnoff...